This page contains troubleshooting information to help make
your shopping experience at Castlebaymusic.com more smooth and productive.
If you still have questions after reviewing the help information outlined in this page,
please contact us at info@castlebaymusic.com.
Thank you for shopping at Castlebaymusic.com!
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- Choose the type of product you are interested in viewing by clicking on one of the categories on the left of your screen.
- Once this choice is made, view the available products in that category by using the up & down scroll bar on the right of your screen.
- To purchase a product, click the "Add to Basket" button underneath that product. You will notice that the "Quantity in Basket" has changed from 0 to 1.
- Continue to shop until you have added everything you are interested in purchasing to your basket.
You can check your basket at any time by clicking on the "Your Basket" button at the top of your screen. From here you can change the quantity of product by inputting the desired number in the quantity box and clicking on the "Update" button.
Use your "Back" button to go back to the previous page, or, click on "Store home" from the top of your screen to go back to the Store's home page to view all categories again.
- Click the "Checkout" button at the top of your screen when you are finished shopping.
- You can create an account for yourself now which will expedite your shopping experience the next time. Click on "Create new account" if you don't already have one, or, you can choose to "Place an order without account" by clicking on that link.
- Once the required information has been entered, your order will be processed and you will receive a confirmation e-mail.
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